Web / UX/UI Designer
Personal account
About project
Redesign of a gas utility customer portal containing large amounts of account data, statuses, and service flows.
My work
Redesigned the existing portal to make interaction clearer and the visual language more modern without changing the client’s underlying service model.
Organized information around user tasks: dashboard overview, personal data, account balance, equipment, contract, maintenance, repairs, notifications, and orders; adapted navigation for desktop/mobile.
Presented large amounts of operational data through cards, statuses, dates, amounts, and clear states so users could quickly understand their current situation and available actions.
Result: the redesigned sections were delivered to the client’s team for implementation; I do not know the current implementation status.